Preface 1 Origins, Influences and Challenges of Contemporary Case Management Part 1: Foundations of Case Management Practice2 Systems Diversity: Definitions and Archetypes 3 Practice Values, Principles and Ethics4 Theories that Inform Practice: Toward Client Agency and Autonomy 5 Practice Functions 6 Advocacy: An Overarching Approach Part 2: Collaborative Practice: Communities, Carers and Organisations7 Community Integrated Practice: Lessons from Rural Practice 8 Engaging with Communities' Informal Care and Welfare Practices 9 The Evolution of Person-centred Planning in Supporting People with a Developmental Disability 10 The Inter-organisational Context of Case Management Practice 11 Case Manager Standards and Skills Development Part 3: Practice Contexts: Approaches And Challenges12 Emergent Models of Health Care Coordination: Meeting Individual and Community Needs 13 A Human Service Revolution: Community Options and the Home and Community Care Program 14 Case Management and Community Mental Health15 Don't Forget the Kids: Working with Families Affected by Parental Mental Illness16 Defining the 'Case' to be 'Managed' in Services for Children at Risk of Harm and their Families17 Case Management within Employment and Rehabilitation Mandates 18 Uses and Abuses of Case Management: A Critical Analysis of Contemporary Practices Appendix: Excerpts from Ethical Documents of Case Management Australia